Terms of Service
Terms of Service
1. Overview
Welcome to KOACKL. These Terms of Service (“Terms”) govern your access to and use of our website, services, and products.
By using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you must not access or use the Services.
2. Eligibility & Account
You represent that you are of legal age in your jurisdiction or have parental consent to use this site.
You agree to provide accurate, current, and complete information when placing orders or creating accounts.
You are responsible for maintaining the confidentiality of your account and all activity under it.
3. Products
We strive to display products as accurately as possible. However, variations in color or appearance may occur due to device settings.
KOACKL reserves the right to modify or discontinue products at any time without notice.
4. Orders
All orders constitute an offer to purchase. KOACKL reserves the right to accept or reject any order at its discretion.
Orders are not confirmed until payment has been successfully processed.
Order cancellations may not be accepted after confirmation.
5. Pricing & Billing
Prices may change at any time without notice. The price at checkout is final.
Taxes, customs duties, and shipping fees are not included unless explicitly stated.
You agree to provide valid and up-to-date payment information for all purchases.
6. Shipping & Delivery
Delivery times are estimates only and are not guaranteed.
KOACKL is not responsible for delays caused by carriers, customs, or force majeure events.
Once shipped, risk of loss transfers to the customer.
7. Intellectual Property
All content on this website, including logos, images, text, videos, and designs, is owned by KOACKL or its licensors.
You may not copy, reproduce, or use any content without written permission.
8. Third-Party Services
KOACKL may provide access to third-party tools or links. We are not responsible for third-party content or services.
9. Shopify Relationship
KOACKL is powered by Shopify. Shopify provides the technical platform but is not responsible for sales, fulfillment, or customer service.
All transactions are between the customer and KOACKL.
10. Privacy
Your personal data is processed according to our Privacy Policy.
By using our Services, you consent to such processing.
11. Prohibited Use
- Fraudulent or illegal activity
- Unauthorized scraping or hacking
- Misrepresentation or impersonation
- Abuse of refunds or chargebacks
12. Disclaimer & Limitation of Liability
Services and products are provided “as is” without warranties of any kind.
KOACKL shall not be liable for indirect, incidental, or consequential damages arising from use of our services or products.
13. Termination
We reserve the right to suspend or terminate access to the Services at any time without notice for violations of these Terms.
14. Governing Law
These Terms are governed by the laws of the People’s Republic of China.
Disputes shall be resolved in the court where KOACKL is registered.
15. Contact
KOACKL
Dongguan Ananke Trading Co., Ltd.
📍 Dongguan, Guangdong, China
📧 koacklglobal@gmail.com
📞 +86 13168767819