Legal Notice
Legal Notice
1. Operator Information
Brand Name: KOACKL
Official Website: koackl.store
Company Name: Dongguan Ananke Trading Co., Ltd.
Address:
Room 208, No.15 Keyuan Road,
Dongguan City, Guangdong Province,
China 523013
Phone: +86 13168767819
Email: koacklglobal@gmail.com
2. Platform Relationship (Shopify)
This website is powered by Shopify, which provides technical infrastructure such as hosting, checkout systems, and payment interfaces.
Shopify does not participate in store operations, product sales, logistics, or customer service.
All commercial activities, including transactions, fulfillment, after-sales service, and disputes, are independently managed by KOACKL.
3. Intellectual Property Rights
All content on this website, including but not limited to trademarks, logos, images, product designs, text, videos, and page layouts, is the property of KOACKL and protected by applicable intellectual property laws.
Unauthorized copying, reproduction, modification, or commercial use is strictly prohibited without prior written consent from KOACKL.
KOACKL reserves the right to pursue legal action against any infringement, counterfeit activity, or unauthorized use of its brand assets.
4. Product & Service Disclaimer
Product images and descriptions are provided for reference purposes only. Minor visual or color differences may occur due to display variations and do not constitute product defects.
Some orders may be fulfilled via Amazon logistics (FBA/MCF). Delivery timelines and logistics handling are subject to carrier policies.
KOACKL guarantees that all products are genuine, compliant with stated specifications, and meet applicable quality standards.
5. Shipping & Taxes
KOACKL provides free shipping across supported regions.
Import duties, customs fees, VAT, and other local taxes are the responsibility of the buyer.
We are not responsible for delays caused by customs inspections, policy changes, weather conditions, strikes, or other force majeure events.
6. User Conduct
Users agree not to engage in the following activities:
- Illegal or fraudulent behavior
- Unauthorized access, scraping, or system attacks
- Fake orders, refund abuse, or impersonation
Violations may result in order cancellation, account restriction, or legal action.
7. Disclaimer of Liability
KOACKL shall not be liable for delays, losses, or damages caused by third-party logistics providers, customs authorities, or force majeure events.
Users are responsible for proper and safe use of all purchased products.
KOACKL is not responsible for damages arising from misuse or improper handling of products.
8. Warranty & After-Sales
All KOACKL products include a 12-month warranty covering non-human-caused defects under normal use.
Warranty coverage excludes damage caused by misuse, modification, or accidents.
9. Applicable Law
This Legal Notice is governed by the laws of the People’s Republic of China.
Any disputes shall first be resolved through negotiation. If unresolved, disputes shall be submitted to the competent court where the operating entity is located.
10. Updates & Interpretation
KOACKL reserves the right to update this Legal Notice at any time. Updates will take effect immediately upon publication.
KOACKL retains final interpretation rights within the scope permitted by law.